Track order.
Follow your parcel from our Paris atelier to your door. Look up your order below, or use the tracking link we email the moment it ships.
Look up your order
Enter your order number and email to jump straight to its status and live tracking.
Have an account? Sign into see every order and its live tracking in one place.
The order journey
Here’s what happens after you check out. You’ll get an email at each milestone.
- Step 1
Order confirmed
We’ve received your order and payment. A confirmation lands in your inbox.
- Step 2
Packed with care
Your pieces are checked and hand-packed at our Paris atelier.
- Step 3
On its way
Dispatched — a tracking link is emailed the moment it leaves us.
- Step 4
Delivered
Your order arrives. Not quite right? You have 30 days to return it.
Order gone quiet?
If your tracking hasn’t updated or you can’t find your order, our client team will chase it down for you — usually within 24 hours.
